Returns Policy

Thank you for shopping at Lavinia Stamps Ltd. In the event that you are not completely satisfied with your order please contact

Our refund and returns policy is valid for 14 days upon receipt of the items. If 14 days have passed since receipt, we are not obliged to issue a refund or exchange.

You will be responsible for paying for your own shipping costs for the return of items unless they are faulty or damaged. Shipping costs are non-refundable.

If you are returning items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items.

After contacting our customer services team at, please send your returns to the address below.
Please include a note with your name, order number, and reason for return inside the parcel:

Lavinia Stamps Ltd
Llys Clwyd
Cwrt y Dderwen
LL15 1NJ

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